Question: Does AliExpress Refund Money?

How do I get a refund from Alipay?

How to refund an Alipay transactionSelect transaction → transaction overview in your MultiSafepay Control.Find the transaction through search.Open transaction.Select refund.Fill in the amount that you want to refund to the customer.Confirm the refund..

How do I report a seller on AliExpress?

To begin the process, you need to Sign In and click on My Orders on the home page (in the uppermost tool bar). This will open a page containing all the orders you have made on AliExpress. On the right-hand side of the disputed order will be several options. Click on the File a Claim link.

How can I contact AliExpress?

How do I contact AliExpress? You can contact AliExpress by emailing them, starting a chat with a live agent on their website or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.

Who owns AliExpress?

Alibaba GroupAliExpress/Owners

Does AliExpress steal your money?

China is known as a hotbed of counterfeit production, and AliExpress is no exception. … You can get all sorts of counterfeit items there, from electronics to clothing. Some sellers have also been known to defraud buyers by tricking them into paying before they receive an item and then disappearing with the money.

Do you get a refund if you cancel an order on AliExpress?

When you cancel an order on AliExpress, you can get a refund if the order hasn’t been shipped yet. Usually, you have seven days to cancel the order you made and ask for a refund.

Does AliExpress have buyer protection?

All orders placed on AliExpress are protected by a standard set of guarantees, also known as Buyer Protection. Buyer protection starts from the moment you have paid for your order.

How do I contact AliExpress about a refund?

You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order details page. Please note that you can only open one dispute per order. If you agreed with the seller to return your item, please also check the seller’s shipping terms.

What happens if I cancel dispute on AliExpress?

Please note that if you cancel a dispute and the Buyer Protection period has ended, the payment will be released to the seller and you cannot open dispute again.

How safe is AliExpress?

Contrary to popular belief, buying from AliExpress is very safe. In fact, it’s probably safer than shopping from Ebay because of their buyer protection program. AliExpress guarantees that if your product doesn’t arrive on time or as described in the listing, you can get a full refund.

Should I trust AliExpress?

How Safe is Aliexpress? Aliexpress is safe because they have a program called Buyer Protection. They guarantee that if your product doesn’t arrive on-time as described you can get a full refund. Buyer protection has been simplified over the years.

How long does it take for AliExpress to refund money?

Please take easy that the fund is guaranteed as AliExpress knows how important your money is and we make sure that the refund is handled accordingly. Usually, it takes 3-20 business days, varying with different banks, for buyers to receive the refund after the refund is successfully processed by AliExpress.