- How do I request a refund?
- What is Microsoft charging me for?
- Can you get a refund on Microsoft 365?
- How do I stop Microsoft from charging my card?
- How do you ask for a refund politely?
- How do I speak to a human at Microsoft?
- Can you refund Microsoft Office?
- How do I cancel a Microsoft subscription and get a refund?
- How do you respond to a customer requesting a refund?
- How long does it take to get a refund from Microsoft?
- Why did Microsoft charge me twice?
- What time does Microsoft customer service open?
- What happens if I cancel Microsoft 365?
- How do I get a refund from Microsoft?
- How do I cancel a Microsoft subscription past due?
- Why is Xbox charging me 9.99 a month?
- How do I contact Microsoft Customer Care?
- How do I contact Windows support?
- How do I request a refund for poor service?
How do I request a refund?
Click Order History.
Find the order you want to return.
Select Request a refund or Report a problem and choose the option that describes your situation.
Complete the form and note that you’d like a refund..
What is Microsoft charging me for?
The charges may be for a Microsoft subscription with recurring billing, such as Xbox, Office or OneDrive that you or a family member owns, or for a recent free trial subscription that rolled into a paid subscription.
Can you get a refund on Microsoft 365?
If you purchased your Office 365 subscription from Microsoft or a reseller other than Apple, you can cancel and receive a prorated refund of any unused remaining days between the date of cancellation and the date your subscription ends.
How do I stop Microsoft from charging my card?
To cancel your Microsoft subscriptionGo to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription.Find your subscription and select Manage. … On the next page, select Cancel or Upgrade or Cancel, depending on your subscription type.Follow the instructions on the page to proceed with cancellation.
How do you ask for a refund politely?
To whom it may concern, I would like to ask for a full refund for the [Name of Product], that I bought from your company on [Date of Purchase]. I’ve read your terms and conditions and am aware that I am entitled to a full refund in these circumstances.
How do I speak to a human at Microsoft?
How to Talk to a Person at Microsoft?First of all, dial 1-800-642-7676.(available from Mon to Fri from 5 am to 9 pm)Now, press 3.On the second prompt, press 6 or say ‘other. … Again on the third prompt, press 6 or say ‘other. … Stay on the line (5-10 min waiting time)More items…•Aug 5, 2020
Can you refund Microsoft Office?
Software applications, such as Windows OS, Microsoft Office that you purchased from Microsoft Store online may be eligible for return and exchange or refund. Note that the refund is subject for approval and may take several days for the process to be completed.
How do I cancel a Microsoft subscription and get a refund?
Go to the Services & subscriptions page for your account. Select Manage next to the subscription you want to cancel. Under Payment settings, select Cancel. If you qualify for a refund, you’ll be prompted to choose between don’t charge my subscription again or end now and get a refund.
How do you respond to a customer requesting a refund?
How to Handle Refund Requests With Customers TactfullyAsk questions. A refund request is an opportunity to get feedback about your business operation. … Offer an alternative. After asking a few questions, you should have a better understanding of the customers wants and needs. … Don’t give customers an unnecessary runaround.Jul 1, 2019
How long does it take to get a refund from Microsoft?
Refunds are generally processed within 3–5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option. You can see the status of your refund on the Order history page (learn more).
Why did Microsoft charge me twice?
If you were double billed, you will need to contact billing support to reverse the charge. It would have to be a refund because their system doesn’t have the means necessary to take a payment to your Microsoft Account balance – at least not yet.
What time does Microsoft customer service open?
On Tuesday’s from 8:00 AM -10:00 AM,* our Business Sales Specialists are available for you, providing personalized guidance and support to help you meet your business needs and objectives.
What happens if I cancel Microsoft 365?
If you cancel your monthly subscription, it is disabled immediately (at the date of cancellation). This means your users lose access to the Microsoft 365 assets immediately and only admins have access to the data for the next 90 days.
How do I get a refund from Microsoft?
To get a refund, you must visit the Microsoft account website with your web browser and navigate to Payment & Billing > Order History. Then, select the app or game and select “Request a refund.”
How do I cancel a Microsoft subscription past due?
Hi, since you have overdue payment you will need to pay in order to cancel your subscription… if you forgot to cancel the recurring billing you can try to contact the support and verify if they can help you.
Why is Xbox charging me 9.99 a month?
You might be getting charged for an Xbox Live Gold subscription because the price is $9.99+ tax. I would suggest setting up a call back from Xbox Customer support, provide them with your debit card number that is getting charged and see if they can cancel the subscription for you.
How do I contact Microsoft Customer Care?
Contact usProduct Support Homepage. Get all the information you need to answer questions about your product. … Global Customer Service phone numbers. https://support.microsoft.com/gp/customer-service-phone-numbers.Product Info & General Inquiries. Dial toll-free: 1800 102 1100 or 1800 11 1100.
How do I contact Windows support?
Windows 10 Support You can contact Microsoft Customer Support at Phone Number 1 800-642-7676 or microsoft.com/contactus. You can now also give or take Tech Support remotely using Quick Assist in Windows 10.
How do I request a refund for poor service?
Rule 1: If you want a refund, for a product or service that didn’t live up to your expectations, say so. If a refund won’t be enough, say that too. If you are simply looking for an apology, then make it clear. This makes your complaint much easier to deal with and also more likely to be resolved to your satisfaction.